Support

Help with PackSmart — the offline-first packing assistant.

Contact

Email ankit@utenx.com and we'll get back to you as soon as we can. Include your iOS version and what you were doing when the issue occurred.

Frequently asked

Where is my data stored? On your device only. PackSmart has no cloud and no account — see the privacy policy.

How do I back up my trips? Open Settings inside the app and use Backup to export all trips. You can restore from that backup any time.

I deleted a trip by accident. Deleting is immediate and local. If you exported a backup earlier, restore it from Settings; otherwise the trip can't be recovered.

Does it work in airplane mode? Yes — every feature works with zero connectivity.

How do I restore purchases? If you bought PackSmart Pro, tap Restore Purchases on the paywall or in Settings on any device signed into the same Apple Account.